Privacy Policy — Jannyay

Effective date: [Insert Date] · Last updated: [Insert Date]

Introduction

Jannyay (“we”, “us”, or “our”) is a legal consultation platform that connects users with licensed lawyers for queries and advice. This Privacy Policy explains how we collect, use, and protect your information when you use the Jannyay mobile application (the “App”). Please read it carefully.

1. Information We Collect

We collect both personal and technical information when you use our App:

  • Personal Information: Name, email, phone number, and any legal queries or case details you share.
  • Lawyer Data: Lawyers’ profiles, bar registration details, and availability information.
  • Usage Data: App activity, session duration, and interaction logs for improving service quality.
  • Media or Documents: Files or images shared for consultation purposes (only with your permission).

2. How We Use Your Information

  • To connect users with verified lawyers for consultation.
  • To improve our matching algorithms and provide better user experience.
  • To send notifications or updates related to your appointments or queries.
  • To enhance security, verify identity, and prevent misuse.

3. Information Sharing

We only share data when necessary for service functionality:

  • With registered lawyers for query resolution.
  • With trusted third-party service providers (hosting, analytics, payments).
  • When required by law or legal process.

4. App Permissions

Jannyay may request limited permissions for certain features:

  • Camera & Files: For uploading documents or IDs for verification.
  • Microphone: For voice-based consultations (if enabled).
  • Notifications: For updates on lawyer replies or case status.

5. Data Security

We use SSL encryption, secure servers, and strict access controls to safeguard your data. However, no digital system is completely secure — users are advised to share information responsibly.

6. Your Rights

  • Access, modify, or delete your account information anytime.
  • Withdraw consent for data usage (may limit some features).
  • Request complete data deletion by contacting our support team.

7. Third-Party Services

Our App may include links to third-party platforms (payment, video call, or document verification tools). These platforms have their own privacy policies — Jannyay is not responsible for their content or practices.

8. Children’s Privacy

Jannyay services are not intended for minors under 18 years. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this policy periodically. Changes will be reflected with an updated “Last Updated” date. Continued use means you agree to the revised terms.

10. Contact Us

For questions about this Privacy Policy or your data rights, contact:

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